Managing Your Neighborhood Command Center Operations Effectively
Review and practice the functions of the Neighborhood Incident Commander. Develop skills to manage a neighborhood command center, dispatch response teams and prioritize information to make sound decisions under emergency conditions. Role-play position of Neighborhood Incident Commander, Deputy Commander, and Scribe with different scenarios.

Neighborhood Emergency Communications
Learn two-way radio operations and protocol. Practice two-way radio communications during simulated emergency conditions. Learn how to set-up a neighborhood emergency communications network, linked to ham radio operators and neighborhood fire stations.

Organizing a Neighborhood Exercise
Review basic principles of community organizing. Learn how to conduct tabletop exercises. Learn how to plan, implement and evaluate a neighborhood exercise. Learn to work with neighbors to create a realistic scenario with incidents, gather helpful resources, publicize the exercise and ensure participation. Review set up of a command center, role of emergency response teams and documentation of incidents. Utilize guidelines from the "new" Neighborhood Exercise Packet.

Managing Stress During Emergencies
Review symptoms of disaster-related stress. Learn principles of Critical Incident Stress Management and Debriefing. Practice providing "psychological first aid" and become more comfortable handling communication appropriately in a stressful emergency situation. Learn how to promote response team well-being before, during and after an emergency incident.

These workshops are conducted using a lecture, demonstration, hands-on practice format. They are offered once per year or in response to popular demand, at the Fire Department Office of Emergency Services, Oakland Fire Training Center or other suitable neighborhood facility.

Advance Registration is required.