If you feel that you have been treated inappropriately by an officer of the Oakland Police Department or an Oakland Park Ranger, you may file a police misconduct complaint with either: 1) the Citizens' Police Review Board (CPRB), a civilian police oversight agency for the City of Oakland; or 2) the Oakland Police Department, Internal Affairs Division (OPD/IAD).

The CPRB has civilian investigators and uses a public process to review complaints. The OPD/IAD has sworn police investigators and uses a confidential process to review complaints.

To file a complaint with the CPRB:

• Telephone the CPRB at (510) 238-3159 and request that a complaint form be mailed or faxed to you. Complete, sign, and return the complaint form to the CPRB.
• Telephone the CPRB at (510) 238-3159 and ask to speak with an investigator, who will help you with the filing. (TTY 510-238-2007)
• Download a copy of the complaint form from this web-site, fill it out and return it to the CPRB.
• Come to the CPRB office on the 11th floor of City Hall and ask to speak with an investigator, who will help you with the filing.
• Fax the completed complaint to CPRB at (510) 238-7084.
• Mail your completed complaint form to:

  Citizens' Police Review Board
  City Hall
  One Frank Ogawa Plaza, 11th Floor
  Oakland, CA 94612
  

After a complaint has been filed with the CPRB:

• Complaints are investigated by a civilian complaint investigator who prepares an investigative report for the Citizens' Police Review Board. The Board is a nine member advisory body. Members are appointed by the Mayor and confirmed by the City Council.
• The Board conducts public hearings on some cases and may make written recommendations to the City Manager for discipline of officers or rangers.
• The City Manager decides whether to implement the recommendations of the Board, to implement them with modifications, or not to implement them.

To file a complaint with the OPD/IAD:

• Telephone OPD/IAD at (510) 238-3161 and request that a complaint form by mailed or faxed to you.
• Come to the OPD/IAD office at the address below and request a complaint form.
• Mail completed complaint forms to:

  Oakland Police Department, Internal Affairs Division
  250 Frank Ogawa Plaza, Ste. C
  Oakland, CA 94612