Citation must be contested within 21 calendar days from the date of issuance. If you wish to contest your citation, you can do it in the following ways:
Online - You may submit your Contest Online and you will be able to upload 3 documents that provide evidence to support your written testimony. If your citation was issued today, please wait 48 hours for the citation to be uploaded into the system. If your citation was handwritten, please submit your contest using one of the other methods mentioned (e.g. in person, by phone or by mail).
In person – You need to fill out the Contest Form or bring a letter of explanation for contesting your citation. Please include the following information on your letter.
1. Attach the original Citation
2. Your Name, Address & Telephone Number
Phone – You can contact us at 1-800-500-6484 and give us the above information outlined above, and fax us the required documents at (510) 986-2699.
Mail – Send us all the required items listed above.
Once the Parking Citation Assistance Center (PCAC) does all its investigation, you will be notified by mail. If the citation is upheld you will have 21 days to pay your citation or request an administrative hearing. You must pay a deposit equal to the fine amount with your request for a hearing. If you cannot afford the deposit, please contact us at 1(800)500-6484 prior to the due date to request a hearing deposit fee waiver.