| Table of Contents Handling Employee Grievances at the City of Oakland
What is a Grievance?
What is a Grievance?
What is NOT a Grievance?
What is a Grievance Procedure?
Why Have a Grievance Procedure?
How Does the Process Work?
Before Responding to a Grievance...
What are the Different Types of Grievances?
What are the Different Types of Grievances? (cont.)
What are the Different Types of Grievances? (cont.)
What are the Different Types of Grievances? (cont.)
How are Grievances Filed?
How do I Respond?
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The Informal Response
How do I Respond?
When you're ready to respond
When you're ready to respond
A Few “Don'ts”
Why Try to Resolve It?
What if I can't resolve it?
What if they're right?
Mind the Timelines
Summary
Author: Michael K. Rich
Email: mrich@oaklandnet.com
Home Page: www.oakcityopdev1.com/Employee_Relations_Web
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