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ADA Programs Division

The ADA Programs Division's primary mission is implementing and monitoring City of Oakland compliance with the ADA. For more information, visit the ADA Programs Division Webpage.

Christine Calabrese, City ADA Coordinator
City Administrator's Office
One Frank H. Ogawa Plaza
Third Floor
Oakland, CA 94612
Voice: (510) 238-5219
TTY: (510) 238-2007
E-Mail: ccalabrese@oaklandnet.com
Website: http://www.oaklandnet.com/government/cmo/disabilities.html

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Department of Human Services (DHS)

The Department of Human Services operates several programs for seniors, as well as for adults and persons with disabilities and their families. The programs provide services that maximize self-sufficiency, safety, health, active living and independence. The programs include Oakland Paratransit for the Elderly and Disabled (OPED), Senior Centers, Senior and Disabled Adults Case Management, and Seniors and Disabled Residents Information and Referral.

Department of Human Services
Voice: (510) 238-3121
TTY: (510) 238-3254
Website:http://www.oaklandhumanservices.org

 

DHS: Paratransit OPED

Oakland Paratransit for the Elderly and Disabled (OPED) offers subsidized paratransit services to residents of Oakland and Piedmont who cannot access public transportation and are age 70 and older, or 18 and older with a mobility disability. Taxis and wheelchair-lift vans provide transit to medical appointments, shopping and other activities. Application links are available on their website. In order to qualify for Oakland's Paratransit Program, one must also register with East Bay Paratransit Consortium.

Oakland Paratransit for the Elderly and Disabled
Voice: (510) 238-3036
TTY: (510) 839-6451
Fax: (510) 238-7724

East Bay Paratransit
Voice: (510) 287-5000
Scheduling: (510) 287-5040
TTY: (510) 287-5065
City Line: (510) 238-2222 ext. 1350
TTY: (510) 238-3254

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DHS: Senior Centers

The Department of Human Services: Adult and Aging Services Division sponsors senior centers in five locations which provide a broad range of classes and special events, as well as free or low-cost meals. Classes and events include yoga and swing dance classes, blood pressure screening, instruction in tax preparation, trips, and computer classes. For more information, visit the AAHS web page.

Downtown: 200 Grand Ave
Voice: (510) 238-3284
East Oakland: 9255 Edes Ave
Voice: (510) 615-6731
West Oakland: 1724 Adeline St
Voice: (510) 238-7016
North Oakland: 5714 Martin Luther King Jr. Way
Voice: (510) 264-5085

Website: www.oaklandnet.com/parks/facilities/senior.asp
City Line: (510) 238-2222 ext. 1358

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DHS: Senior and Disabled Adults Case Management

Senior and Disabled Adults Case Management is operated by the Department of Aging, Health, and Human Services. There are two programs: a multi-purpose senior services program and the Linkages Program. Both case management programs aim to assist seniors to live independently by providing health and related services.

Linkages Program
Voice: (510) 238-3931

Multi-Purpose Senior Services Program
Voice: (510) 238-3762

Cityline: (510) 238-2222 ext. 1356

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Building Services Division

Contact the Building Services Division for complaints or questions about the accessibility of private buildings and California Building Code Enforcement.

Building Services Division
Voice: (510) 238-3381
TTY: (510) 238-3254

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City Clerk Department

Agenda Management Services: City staff can request auxiliary aids and services, including sign language interpreters, real-time captioning, agendas in alternative format such as large print, etc. for council meetings.

City Clerk Department
Voice: (510) 238-7370
TTY: (510) 839-6451
Fax: (510) 238-6699
Website: www.oaklandnet.com/CityClerk/agenda.html

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Early Childhood & Family Services Division - DHS

The Head Start program is operated by the Early Childhood & Family Services Division of the Department of Human Services (DHS). The child development program serves three to five year olds. Children with disabilities are integrated into Head Start's program. For more information, visit the Head Start program webpage.

Information and Referral
Voice: (510) 238-3165
TTY: (510) 238-3254
Website: www.oaklandnet.com/government/humanservices/earlychild.html

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Equal Opportunities Programs

The Equal Opportunities Programs division in the Office of the City Administrator provides information about reasonable accommodations for City employees. The Equal Opportunities Programs Division also handles discrimination and harassment claims in reference to employment process and provides information regarding rights and responsibilities for current employees of the City of Oakland.

Equal Opportunity Programs Division
Voice: (510) 238-3500
TTY: (510) 238-3254
Cityline: (510) 238-2222 ext. 1306

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Financial Services Agency

Contact the Parking Enforcement Section of the Financial Services Agency regarding parking violations.

Voice: (510) 238-3099

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Housing and Community Development Division - (CEDA)

The Residential Lending and Rehabilitation Services Unit of the Housing and Community Development Division operates the Access Improvement Program. This program provides grants on a matching fund basis for accessibility modifications to properties located in the City's Community Development Districts. The city offers two Repair and Rehabilitation Programs. The Access Improvement Program (AIP) for Owner-Occupied Units provides grants for accessibility modifications to owner-occupied properties. The Access Improvement Program (AIP) for Rental Units program provides grants for accessibility modifications to rental properties. Housing and Community Development is a division of the Community and Economic Development Agency (CEDA).

Residential Lending and Rehabilitation Services Unit
Voice: (510) 238-3909
TTY: (510) 238-3254
City Line: (510) 238-2222 ext. 1232

Website:www.oaklandnet.com/government/hcd/loansgrants/rehab.html

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Mayor's Commission on Persons with Disabilities
An advisory body to the Mayor and City Council on matters affecting the Disability Community and on ADA implementation. For more information go to the MCPD page.

Voice: (510) 238-5219
TTY: (510) 238-2007

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Oaklanders Assistance Center
The Oaklanders Assistance Center is a division of the Mayor's Office. The Center provides a database of city agencies and community nonprofits that provide services to Oakland residents. Staff of the Oaklanders Assistance Center provide information and referral about local services and assist citizens in communicating with city agencies.

Voice: (510) 444-2489
TTY: (510) 238-3254
City Line: (510) 238-2222 ext. 1002

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Oakland Public Library: Extended Services

The Oakland Public Library provides extended services and materials for patrons with disabilities. These include captioned videos, adaptive technology stations, CCTV, and Video Relay Service Stations. Information about their services are located on the following web pages. Visit Extended Services for a listing of extended services provided to persons with disabilities and a Guide to Services & Materials for Persons With Disabilities for information about the library's resources and services, including computer assistive technology. Links to these resources in Chinese, Spanish, and Vietnamese, are available on the Library Access page.

Main Library
Voice: (510) 238-4974
TTY: (510) 834-7446
City Line: (510) 238-2222 ext. 1730
Website - Extended Services: oaklandlibrary.org/services/ESform.htm
Website - Guide to Services: oaklandlibrary.org/services/pwdservices.htm

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Office of Parks and Recreation

The Inclusive Recreation Program, an inclusive programming resource center, is operated by the Parks and Recreation Department. In 2003, the inclusive recreation program opened the Magnet Inclusion Annex at Arroyo Viejo Recreation Center. The Inclusive Recreation Program coordinates several services, including: a computer lab, a cooking class, a computer class, job readiness, and a sports program.

Accommodation Request
Voice: (510) 615-5980
TTY: (510) 615-5883
Website: www.oaklandnet.com/parks/programs/inclusive_programs.asp

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Office of Personnel

The Office of Personnel provides information about City of Oakland jobs and application procedures.

Office of Personnel
Voice: (510) 238-3307
TTY: (510) 238-6930
Fax: (510) 238-2976

The Office of Personnel operates a 24-hour job hotline for City of Oakland jobs.

Voice: (510) 238-3111

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Public Works

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Risk Management Division

Contact the Risk Management Division for questions about worker's compensation, employee ergonomic programs, and employee safety programs for City of Oakland personnel.

Voice: (510) 238-6734
TTY: (510) 238-3254

 

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Site Accessibility Information
City of Oakland | ADA Programs Division | City Administrator's Office
One Frank H. Ogawa Plaza, Third Floor | Oakland, CA 94612
Voice: (510) 238-5219 | TTY: (510) 238-2007
Last modified on August 16, 2007