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The Employee Assistance Program (EAP) is a free, confidential counseling and referral service to help all City of Oakland employees and their immediate family members deal with personal problems.

Services Offered


The City of Oakland EAP offers the following services:

  • Brief counseling
  • Crisis intervention
  • Referral to treatment resources in the community
  • Consultation to agencies and departments

To schedule an appointment or to receive information about EAP services, call the EAP office at 238-5223.

Confidential Services


EAP services are completely confidential. Anyone who receives services at the EAP is informed that information obtained cannot be disclosed to anyone outside the EAP without written consent.

To ensure that our services remain confidential, the EAP office is located at a non-City work site that is conveniently located adjacent to the 19th Street BART station in downtown Oakland. Our address is 1970 Broadway, Suite 1010.
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Problems Addressed


The EAP can help with such problems as:

  • Alcohol and drug dependency
  • Career development
  • Conflict with supervisors or co-workers
  • Depression or anxiety
  • Financial problems
  • Grief and loss
  • Job stress
  • Marital and family problems
  • Life transitions
  • Trauma

Continue to EAP page 2

Office of Personnel | Employment & Classifications | Benefits & Retirement | HR Operations: Payroll | Citywide Training | Employee Assistance Program (EAP) | Employee Relations

To Contact  Office of Personnel

150 Frank H. Ogawa Plaza
Oakland, California 94612-2021
Phone: (510) 238-3307 Fax: 238-2976