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INFORMATION AND REFERRAL

                         

 Oaklanders Assistance Center...............................................444-CITY (444-2489)

 

 Recorded Information on City Services (Cityline)....................................238-2222

 

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ANIMALS

                         

Dead/Stray/Vicious/Nuisance Animals (Animal Services-Police)............777-3333

 

 Adoption/Licenses/Redemption (Oakland Animal Services)....................535-5602

 

 Rats/Pest/Wildlife Control (Vector Control-County)................................567-6800

 

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AUTOMOBILES/VEHICLES

                         

 Abandoned Vehicles- on the Street...........................................................238-6030

 

 Abandoned Vehicles- on Private Property............................238-3381 or 238-6040

 

 Illegal/Nuisance Auto Repair (Code Enforcement)...................................238-3381

 

 Parking Enforcement.................................................................................238-3099

 

 Towed Vehicle Info (Records-Police).......................................................238-3021

 

 Traffic Operations Section (Police)...........................................................238-3155

 

 Truck/Commercial Vehicle Complaints (Police)......................................238-6033

 

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BUILDING & DEVELOPMENT

                         

 Code Enforcement (Building Services-CEDA)..........................................238-3381

 

 Community Development Block Grants (CDBG).....................................238-3716

 

 Contractor Complaints (State License Board)....................................800-321-2752

 

 Engineering Services(Civil Engineering-CEDA)......................................238-4777

 

 Illegal Construction (Code Enforcement)..................................................238-3381

 

 Permit Center (Building Services-CEDA).................................................238-3443

 

 Permit Information (Building Services-CEDA).........................................238-3891

 

 Permit Inspection Scheduling (Building Services-CEDA)........................238-3444

 

 Planning Division (CEDA)........................................................................238-3941

 

 Property Improvement Assistance (County).............................................670-5398

 

 Property Improvement Assistance (Residential Lending).........................238-3909

 

 Redevelopment Projects (CEDA)..............................................................238-3015

 

 Zoning Information (Zoning Division-CEDA)..........................................238-3781

 

 Zoning Violations (Code Enforcement)....................................................238-3381

 

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BUSINESS

                         

Business Development (CEDA)................................................................238-3627

 

Business License/Tax Section (Revenue Division)...................................238-3704

 

Consumer Complaints (Department of Consumer Affairs)................800-952-5210

 

Chamber of Commerce (Metropolitan Chamber of Commerce)...............874-4800

 

Economic Development (CEDA)..............................................................238-3344

 

Small Business Assistance (Entrepreneur Center).................................. 238-3703

 

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CITY OFFICIALS

                         

 Mayor Ron V. Dellums.............................................................................238-3141

 

 City Administrator Daniel Lindheim ...........................................................238-3301

 

 City Auditor Courtney Ruby.....................................................................238-3378

 

 City Clerk LaTonda Simmons...................................................................238-3611

 

 City Attorney John Russo..........................................................................238-3601

 

 City Council..............................................................................................238-3266

 

 Council District 1 Jane Brunner................................................................238-7001

 

 Council District 2 Patricia Kernighan.......................................................238-7002

 

 Council District 3 Nancy J Nadel..............................................................238-7003

 

 Council District 4 Jean Quan.....................................................................238-7004

 

 Council District 5 Ignacio De La Fuente...................................................238-7005

 

 Council District 6 Desley Brooks..............................................................238-7006

 

 Council District 7 Larry E. Reid...............................................................238-7007

 

 Council At Large Rebecca Dawn Kaplan...................................................238-7008

 

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FIRE & EMERGENCY 

                         

 Emergency (Police).............................................................................................911

 

 Emergency for Cell Phone........................................................................777-3211

 

 Disaster and Emergency Coordination (Emergency Services)..................238-3938

 

 Fire Department Administration (Fire Services Agency)..........................238-3856

 

 Fire Dispatch- Emergency..............................................................911 or 444-3322

 

 Fire Prevention Bureau..............................................................................238-6739

 

 Vegetation Fire Hazards (Vegetation Management-Fire Services)...........238-7388

 

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HEALTH & SAFETY 

                         

 Hazardous Waste Illegal Dumping........................................434 5101 or 444-3322 

 

 Health Care and Health Services (Public Health Dept.-County)..............267-8000 

 

 Health Hazards- Private Property (Code Enforcement)............................238-3381

 

 Household Hazardous Waste Disposal..........................670-6460 or 800-606-6606

 

 Illegal Disposal in Storm Drain (Public Works)........................................238-6544  

 

 Rats/Pest Control (Vector Control-County)..............................................567-6800

 

 Restaurant/Food- Health Complaints (County).........................................567-6700

 

 Sanitation Complaints- Public Property (Public Works)...........................434-5101

 

 West Nile Hotline...............................................................................877-968-2473 

 

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HOUSING 

                         

 Home Buyer Assistance........................................................................... 238-6201

 

 Homeless Shelter Hotline (Eden CHAIN Line)..................................800-774-3583

 

 Home Repair Assistance (County)............................................................670-5398

 

 Home Repair Assistance (Residential Lending)........................................238-3909

 

 Housing Condition Complaints (Code Enforcement)................................238-3381

 

 Housing Department (Housing & Community Development)..................238-3015

 

 Housing Rights (Sentinel Fair Housing)...................................................836-2687

 

 Illegal Housing (Code Enforcement).........................................................238-3381

 

 Public Housing Maintenance (Oakland Housing Authority).....................874-1500

 

 Rent Control (Rent Adjustment Program).................................................238-3721

 

 Subsidized Housing (Section 8-Oakland Housing Authority)..................874-1500

 

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NOISE COMPLAINTS

                         

 Noise Complaints- Temporary Problems (Police)....................................777-3333

 

 Noise Complaints- Permanent Problems (Code Enforcement).................238-6777

 

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PARKING 

                         

 Abandoned Vehicles- on the Street...........................................................238-6030

 

 Abandoned Vehicles- on Private Property............................238-3381 or 238-6040

 

 Parking Citation Assistance................................................................800-500-6484

 

 Parking Design- Review & Changes (Transportation Services)...............238-3466

 

 Parking Enforcement.................................................................................238-3099

 

 Parking Meter Repair................................................................................238-3654

 

 Residential Parking Permits...............................................................800-500-6484

 

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PARKS AND TREES

                         

 Parks and Recreation General Assistance.............................238-7275 or 238-3092

 

 Park Grounds Maintenance.......................................................................615-5566

 

 Park Grounds Maintenance (East Bay Regional Parks)800-327-2757 or 635-0135

 

 Park Security (Ranger Section-Police)......................................................482-7888

 

 Park Security (East Bay Regional Parks)..................................................881-1833

 

 Tree Problems (Tree Services)..................................................................615-5850

 

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POLICE & CRIME 

                         

 Emergency (Police).............................................................................................911

 

 Non–Emergency (Police)..........................................................................777-3333

 

 Airport Police............................................................................................563-2901

 

 Chief of Police...........................................................................................238-3365

 

 Police Lieutenant Area 1- West Oakland/Metro.......................................238-7149

 

 Police Lieutenant Area 2- North Oakland & North Hills..........................777-8522

 

 Police Lieutenant Area 3- East Lake & North Lake..................................777-8625

 

 Police Lieutenant Area 4- Central Oakland & Central Hills.....................777-8521

 

 Police Lieutenant Area 5- Central East Oakland.......................................777-8543

 

 Police Lieutenant Area 6- East Oakland...................................................777-8524

 

 Alcohol Outlet- Illegal/Nuisance Activity (ABAT-Police)........................777-8680

 

 Animal Control (Animal Services-Police).................................................535-5602

 

 Chronic Nuisance Properties (City Administrator Nuisance Abatement) 238-7542

 

 Crime/Illegal Dumping Anonymous Tip Hotline (Crimestoppers)...........238-6946

 

 Criminal Investigation (Police).................................................................238-3744

 

 Domestic Violence Help (A Safe Place)...............................536-SAFE (536-7233)

 

 Drug Activity Reporting Voicemail (Police)......................238-DRUG (238-3784)

 

 Drug House Abatement (Beat Health-Police)...........................................777-8630

 

 Gang Unit (Police)....................................................................................238-6409

 

 Graffiti Removal Hotline (Public Works).................................................615-5566

 

 Litter Enforcement (Public Works)...........................................................615-5566

 

 Neighborhood Crime Prevention Coordinators (NSC)..............................238-2096

 

 Neighborhood Watch (Home Alert)..........................................................238-3091

 

 Park Security (Ranger Section-Police)......................................................482-7888

 

 Police Misconduct (Citizen's Police Review Board-CPRB).....................238-3159

 

 Police Misconduct (Internal Affairs-Police).............................................238-3161

 

 Police Reports (Records-Police)...............................................................238-3021

 

 Public Housing Police (Oakland Housing Authority Police)...................535-3100

 

 Traffic Operations Section (Police)...........................................................238-3155

 

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SENIOR, DISABLED, & YOUTH SERVICES

                         

 Child Abuse (Child Protective Services)...................................................259-1800

 

 Disabled Access Complaints (ADA Compliance Unit).............................238-4754

 

 Disabled Services (Center for Independent Living)..................................763-9999

 

 Information & Referral- Seniors & Disabled (Dept. on Aging)................238-3931

 

 Senior Abuse (Adult Protective Services).................................................567-6894

 

 Senior Center Complaints.........................................................................238-3434

 

 Suicide Prevention (Crisis Hotline)....................................................800-309-2131

 

 Transportation for the Disabled (Oakland Paratransit)............................238-3036

 

 Youth Services Referral (YouthLink)...................877-YOUTH-41 (877-968-8441)

 

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STREETS, SEWERS, & PUBLIC WORKS

                         

 Community Clean-Up Volunteering (Keep Oakland Beautiful)...............434-5113

 

 Creek Program (Public Works).................................................................238-6600

 

 Curb and Street Repainting (Public Works)..............................................615-5566

 

 Litter Enforcement (Public Works)...........................................................615-5566

 

 Median Strip Maintenance (Public works) ...............................................615-5566

 

 Pothole Repair (Public Works)..................................................................615-5566

 

 Sewer Maintenance (Public Works)..........................................................615-5566

 

 Sidewalk Repair (Public Works)...............................................................615-5566

 

 Speed Bump Request (Transportation Services-Public Works)................238-3466

 

 Storm Drain Maintenance (Public Works)................................................615-5566

 

 Storm Drain/Creek Pollution (Illicit Discharge Inspector).......................615-5566

 

 Street Cleaning (Illegal Dumping Hotline)...............................................615-5566

 

 Street Maintenance & Repair (Public Works)...........................................615-5566

 

 Street Resurfacing (Public Works)............................................................615-5566

 

 Street Sign or Light Repair (Public Works)..............................................615-5566

 

 Street Sweeping (Sanitation-Public Works)..............................................615-5566

 

 Traffic Signal Repair (Public Works)........................................................615-5566

 

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TRASH & BLIGHT

                         

 Abandoned Vehicles- on the Street...........................................................238-6030

 

 Abandoned Vehicles- on Private Property................................................238-6040

 

 Blight on Private Property (Code Enforcement).......................................238-3381

 

 Bulky Waste Pick-Up Scheduling (Waste Management)..........................613-8710

 

 Code Enforcement (Building Services-CEDA).........................................238-3381

 

 Creeks/Clean Water Hotline (Public Works)............................................238-6600

 

 Freeway and Underpass Maintenance (Caltrans).....................................614-5942

 

 Garbage Collection Service (Waste Management)....................................613-8710

 

 Graffiti/Poster Removal Hotline (Public Works)......................................615-5566

 

 Household Hazardous Waste Disposal...............................................800-606-6606

 

 Illegal Dumping- on Public Property (Public Works)...............................615-5566

 

 Litter Container Complaints & Requests (Public Works).........................615-5566

 

 Litter Enforcement (Public Works)...........................................................615-5566

 

 Public Housing Maintenance (Oakland Housing Authority).....................874-1500

 

 Railroad Property Maintenance (Union Pacific)................................916-789-6355

 

 Recycling & Garbage Collection Complaints (Public Works)....238-SAVE (7283)

 

 School Property Maintenance (Oakland Unified School District)............879-8582

 

 Shoes on Utility Lines- Removal (Public Works).....................................238-3651

 

 Street Cleaning/Sweeping (Public Works)................................................615-5566

 

 Trash- on Private Property (Code Enforcement).......................................238-3381

 

 Trash- on Public Property (Illegal Dumping Hotline)...............................434-5101

 

 Vacant Lot- Nuisance/Blight (Code Enforcement)...................................238-3381

 

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VARIOUS AGENCIES & SERVICES 

                         

 AC Transit.................................................................................................891-4700

 

 Air Pollution (Bay Area Air Quality Management)...........................800-334-6367

 

 Airport and Waterfront (Port of Oakland)................................................627-1100

 

 BART (Bay Area Rapid Transit)...............................................................464-6000

 

 Birth /Death/Marriage Certificates (County Recorder).............................272-6363

 

 Consumer Complaints (Department of Consumer Affairs)................800-952-5210

 

 EBMUD- Water Service (East Bay Municipal Utilities District)......866-403-2683

 

 Events & Tourist Info (Oakland Convention and Visitors Bureau)..........839-9000

 

 Legal/Civil Matters (Superior Court of Alameda County)........................272-6070

 

 Library Information (Oakland Public Library).........................................238-3134

 

 Liens- Information and Payment (Central Collections)............................238-3287

 

 Mediation/Conflict Resolution (East Bay Community Mediation)...........548-2377

 

 Property Records (County Assessor).........................................................272-3787

 

 Schools- Oakland Public (Oakland Unified School District)....................879-8582

 

 Special Activity Permits (City Administrator)..........................................238-6914

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